100% OR WE’LL FIX IT FOR FREE – THE FINDRA PROMISE
We love what we do and we love what we make. Every detail of our garments is designed for purpose, from the way we source our stunning Australian Merino to the way we pack and send the finished item.
That’s why we offer our no-quibble guarantee – if you find a fault due to the manufacturing process, we’ll fix it for free. (Faults caused by misuse, wear and tear or not caring for your garment properly aren’t covered – make sure you read our handy merino care guide before your first washday!)
THE SMALL PRINT
100% or we’ll fix it for free means if you find a fault in your FINDRA garment due to the manufacturing process, we’ll repair it free of charge. If you find a fault get in touch on firstname.lastname@example.org and we’ll take it from there. Repairs usually take around 4 weeks.
NEED A REPAIR?
Our merino is hard-wearing but whether you’re cosying around the campfire or walking in the wilds, accidents can happen. If you snag, snarl or otherwise damaged your precious merino we may be able to fix it. Contact us on email@example.com to find out about our specialist merino repair service.